01Business consulting and digital integration

We Connect Business, Technology & Growth.

ZIMS Development helps businesses grow through strategic consulting, digital integration, and smarter operational solutions.

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01Consulting
02Integration
03Operations
04Payments

02Who we are

Your Partner in Smarter Business Growth.

ZIMS Development is a business and digital development company from Banja Luka. We connect strategy, technology and day-to-day operations, so companies across industries can grow with a plan, work more efficiently and run on systems that last.

Strategy

Market research, partnership coordination and client relations, shaped around where you want the business to go.
Technology

CRM systems, online payments and process automation, chosen to fit the way your team already works.
Operations

Daily communication, documentation and client coordination, kept in order through structured routines.

03What we do

Solutions Designed to Move Business Forward.

Four services that work on their own and work better together. Each one is shaped around your goals.

Service 01

Business Development & Management Consulting

Market research, partnership coordination and client relations, led by people who treat your goals as the brief.

The challenge: Growth stalls when decisions rest on guesswork, and when partnerships and client relationships are left to chance.
How we help: We research your market, coordinate the partnerships worth having, and give client relations a clear owner and a steady routine.
What you get: A grounded view of your market, relationships that are actively managed, and a plan you can act on.

Service 02

Digital Integration & Process Automation

CRM systems, online payments and process automation, implemented so your tools finally talk to each other.

The challenge: Client details live in inboxes and spreadsheets, and the same tasks are done by hand every week.
How we help: We implement a CRM that fits how you sell and serve, connect online payments, and automate the repeat steps in between.
What you get: One place for client information, fewer manual handoffs, and more hours for the work that needs people.

Service 03

Administrative & Operational Support

Daily communication management, documentation and client coordination, handled with care and on schedule.

The challenge: Messages wait for answers, documents drift out of date, and clients are left guessing while the team catches up.
How we help: We manage daily communication, keep documentation in order, and coordinate with your clients so the day runs to plan.
What you get: Timely replies, organized records, and a team that is free to focus on its core work.

Service 04 · Monri Payments

Secure Online Payment Integration

Integration and support for businesses that accept online payments through Monri Payments, in line with PCI DSS standards.

The challenge: Taking card payments online means meeting strict security standards. A weak setup costs sales and trust.
How we help: We handle the Monri Payments integration for your business and stay on hand with support once payments are live.
What you get: Card payments by Visa, Mastercard, Maestro and American Express, processed by a PCI DSS Level 1 certified provider.

04How we help

Turning Complexity Into Opportunity.

Every engagement follows one clear path, from understanding your business to building what moves it forward.

01

Discover

We start by listening: your goals, your market, and the way work gets done today.
02

Strategize

What we learn becomes a plan with clear priorities, built around where you want to go.
03

Integrate

We put the right tools in place: CRM, online payments and automation that connect to how you work.
04

Optimize

We bring order to daily communication, documents and client coordination, then keep refining.
05

Grow

With a system that holds together, growth becomes something you can measure and sustain.

What changes when the pieces line up.

Most businesses already have the right parts. They are simply pulling in different directions. Drag the handle and line them up.

Today Aligned

Drag to align

Improved workflow efficiency

Fewer manual steps between a request and a result.
Better operational organization

Documents, tasks and responsibilities in one known place.
Stronger client communication

Clients get timely answers and a clear point of contact.
Scalable business systems

Tools and routines that keep working as the business grows.

05Packages

Three Ways to Start Growing.

Each package is a ready-made starting scope. Choose the one closest to where your business is today and we will send a quote tailored to you. No prices to decode, no commitment to send a request.

01Starter

Business Development Starter Package

For startups and small businesses entering new markets

Market and competition analysis
CRM setup and basic lead tracking
Business and communication strategy
Digital presence setup

Price on request

View package

02Growth

Business Growth Package

For established companies ready to scale

Advanced CRM optimization
Brand strategy refinement
Tailored growth planning

Price on request

View package

03Enterprise

Enterprise Expansion Package

For organizations planning expansion

Scope agreed with you
Draws on all four ZIMS services
One team across consulting, integration and operations

Price on request

View package

Every package is priced on request. Not sure which fits? Book a free consultation and we will help you choose.

06About us

Built Around Your Business Ambitions.

ZIMS Development d.o.o. is a business and management consulting company based in Banja Luka, Bosnia and Herzegovina. Every partnership starts from your goals and is judged by the growth it leaves behind.

A
Our vision

To become a leading business and management consulting firm, recognized for inventive thinking and exceptional client service.
B
Our expertise

Our team brings together people with different backgrounds and skill sets, so we can advise businesses of every size, in any industry.
C
Our approach

We work from evidence. Using current technology and analysis tools, we read complex data to find the trends and openings that bring your goals closer.